Refund Policy

We want you to be satisfied with your purchase. You may request a refund within 14 days of your purchase (transaction) date. Refunds are handled in line with the standard refund policy of our payment provider, which acts as merchant of record for all purchases on Wention.

To request a refund, email us at hello@wention.aiwith your account email and the purchase details, or use the “View receipt” / “Request refund” link in the payment confirmation email you received for the transaction. Requests submitted within 14 days of the transaction date will be processed.

Approved refunds are returned to your original payment method. The time for the funds to appear depends on your bank or card provider.

We may update this Refund Policy from time to time. We will revise the “Last updated” date above and, for material changes, take reasonable steps to notify you. This policy should be read together with our Terms & Conditions.